Zonix Tech ("Zonix Tech", "we", "us", or "our") respects your privacy. This policy describes the information we collect through our website and related service channels, how we use it, and the choices available to you. By using our website or submitting information to us, you acknowledge the practices described here.
1. Who we are
Zonix Tech is a software and digital services company based in Lahore, Pakistan. For privacy-related questions, contact us at info@zonixtechsolutions.com or +92 319 4137097.
2. Information we collect
We collect information that you provide directly and limited technical data needed to operate the website.
Information you provide
- Contact form: first name, last name, email address, and message content.
- Newsletter subscription: email address.
- Portfolio / project inquiry: name, email address, phone number (if provided), selected service, budget or timeline details (if provided), and project brief.
- Careers applications: information you submit through our careers application form, which may include contact details, résumé content, and other application materials.
- Website chatbot: messages you choose to send through the on-site chat assistant.
- Meeting bookings: information you provide when scheduling a consultation through our booking link.
Technical information
Like most websites, our servers and hosting environment may process standard technical data such as IP address, browser type, device information, and pages visited, as needed to deliver and secure the site. We do not operate a separate marketing analytics or advertising pixel suite on this website.
3. How we use your information
We use personal information to:
- Respond to inquiries and support requests
- Evaluate project or partnership opportunities
- Process career applications
- Send newsletter updates when you subscribe
- Operate the website chatbot and improve response quality where feedback is provided
- Schedule and manage consultations
- Maintain website security, reliability, and administration
- Comply with applicable legal obligations
We do not sell your personal information.
4. Cookies and similar technologies
Our public website does not rely on third-party advertising cookies. Certain functional cookies or similar storage may be used where required for site features—for example, authenticated access to internal admin tools. Your browser settings control whether cookies are accepted. Disabling cookies may affect some features.
5. Third-party services we use
To operate our website and services, we use trusted third-party providers. Depending on how you interact with us, your information may be processed by:
- Email delivery (SMTP): to send and receive form and inquiry messages
- Calendly: for consultation booking
- Tally: for careers application forms
- WhatsApp: when you choose to contact us through WhatsApp
- Hosting and storage providers: to host the website and store operational content needed to run the site
- AI language model providers: to power the website chatbot responses when that feature is enabled
- Font delivery services: to load website fonts
These providers process data according to their own privacy practices. We encourage you to review their policies when you use linked or embedded third-party tools.
6. Data security
We take reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy—such as responding to your request, managing an engagement or application, operating the website, or meeting legal and business record requirements. When information is no longer needed, we take reasonable steps to delete or de-identify it.
8. Your rights and choices
Subject to applicable law, you may request to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of information we no longer need to retain
- Withdraw consent where processing is based on consent (for example, newsletter signup)
- Ask questions about how your information is handled
To make a request, email info@zonixtechsolutions.com. We may need to verify your identity before fulfilling certain requests.
9. Children's privacy
Our website and services are directed to businesses and professionals. We do not knowingly collect personal information from children. If you believe a child has provided information to us, contact us and we will take appropriate steps to remove it.
10. International visitors
Zonix Tech is based in Lahore, Pakistan. If you access our website or contact us from outside Pakistan, your information may be processed in Pakistan and in other locations where our service providers operate.
11. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the latest revision. Continued use of the website after changes means you acknowledge the updated policy.
12. Contact us
Zonix Tech
Lahore, Pakistan
Email: info@zonixtechsolutions.com
Phone: +92 319 4137097
Related policies: Terms & Conditions, Refund Policy, and Service Policy.